STUDIO SAMPLE / CV + COVER LETTER

Analyst application pack

A CV and a cover letter for the same operations analyst role, using a fictional candidate and employer.

01 / ATS-FRIENDLY CV

Aanya Rao

Operations Analyst · Bengaluru, India · aanya@example.com

Professional summary

Operations analyst with four years of experience tracking service delivery, reconciling records and turning weekly trends into actions for operations teams.

Experience

Operations Analyst · Fieldnote Services 2023–2026

Built a weekly tracker for six teams covering backlog, turnaround and escalations. Managers used it to assign follow-ups during Monday reviews.
Standardised intake fields and introduced a duplicate check, cutting incomplete records from 12% to 5% over one quarter.
Partnered with the support lead to document escalation rules and train eight new coordinators on the process.

Operations Coordinator · Fieldnote Services 2022–2023

Reviewed incoming requests, reconciled weekly records and prepared the monthly service summary.

Skills

Excel · Pivot tables · Data validation · KPI reporting · Process documentation

Education

Bachelor of Commerce · 2022

02 / TAILORED COVER LETTER

Aanya Rao

Operations Analyst application · Northline Retail

Dear Northline hiring team,

I’m applying for the Operations Analyst role. Your posting calls for someone who can make service performance easier to track across teams. That has been a core part of my work at Fieldnote Services.

I built a weekly tracker covering backlog, turnaround and escalations for six teams. I worked with managers to agree which cases needed action and made those visible at the start of each week. I also introduced a duplicate check and standard intake fields, helping bring incomplete records down from 12% to 5% over one quarter.

I’d like to bring that mix of spreadsheet analysis and day-to-day process work to Northline. I’d welcome the chance to discuss how you currently track exceptions and where reporting could save the most time.

Best regards,
Aanya Rao